Many problems after updating the last Portum version

Hello,

Here is the site: https://hellolangues.com
All page layouts are all different after update with the Portum 1.06.
Before, I had the Portum 1.02 and all was perfect.
I have just updated the version and now all is different and doesn’t appear well.
In certain pages, my slide is below and I can’t modify this.
The background is not yellow anymore and the logo has disappeared.
There is no price anymore.
On the slide, it was written BIENVENUE – WELCOME – BIENVENIDO

Would you please help me ? As I tried to correct the problems but it doesn’t work.
Would it be possible to get the previous version (1.02) ?
Please see attached 2 photos of my website with the previous version.

Thank you in advance for your help,

Emilie

Hey there

Try to use this plugin to roll back to the previous version:
https://wordpress.org/plugins/wp-rollback/

Hi Noda,
Thank you for your reply.
I tried with the plugin you gave me but it doesn’t work as I don’t have the bottom roll back on the theme.
Indeed I can’t see rollback available for the theme message, and I’m sure that the theme is from WP

I went to Dashboard » Updates page to force WordPress to check for updates. However it’s still the same thing.

Please see my screenshots
What can I do to solve the problem ?
Thanks you for your help,

Emilie

There is no way to turn off automatic updates for Portum. Do you know of a way?

Good morning

You can use this link to download the previous version of the theme:
https://downloads.wordpress.org/theme/portum.1.0.6.zip

just change the version number in the link and you will get the version you need, here is the version numbers:

1.0/
1.0.2/
1.0.3/
1.0.4/
1.0.5/
1.0.6/

So the answer is no then there is no way to turn off automatic updates.

Good evening

Sorry, i forgot that part,
WordPress automated updates are disabled by default your theme will not update automatically, please check this link for more details and troubleshooting

Sorry I meant wp updates cant be shut off.

Hello Noda,

Thank you for your message.
As it’s a zip, I can’t modify the link.
Would it be possible to send it to me again with the 1.0.2 Version ?
Once the previous version 1.0.2 is downloaded, how can I do to add it to my dashboard on wordpress ?

Thank you in advance for your help,

Have a nice evening,

Emilie

Good morning

this is the link for version 1.0.2 https://downloads.wordpress.org/theme/portum.1.0.2.zip as you can see o just changed version number in the link
regarding updates, you can use the default WordPress theme update method:
https://www.wordfence.com/learn/how-to-manually-upgrade-wordpress-themes-and-plugins/
https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme

Hello,

Thank you for your help.
Just to let you know all is okay now with the previous version 1.0.2.

Have a nice day !

Emilie

That’s good news :slight_smile:

we spotted some issues in the latest version and our team is working to fix the problems
Is there anything else or can I close this case?

Hello Noda,

For the moment, I prefer not to use the latest version. Would it be possible to inform us when the issues are solved ?

You can close this case. I have just finished to update my website with the 1.0.2 version. All is okay.

Thank you again for your help ! It’s very appreciated

Have a nice day !

You are welcome :slight_smile:
You will see an update notification in the WordPress update center, once you check it to make sure it’s not 1.0.2 version :slight_smile:
Ok, i will close this case now