Cancel new order

hello, I need to cancel my order - unfortunately it’s not what I expected. I am well within the 14 days policy. can you get me in touch with the support team pls? ty
Michele

Hey there

Please use the Contact form on the main page and you will contact the appropriate team member regarding a refund

Thanks

hello any news? I opened the request 2 days ago but got no confirmation email and no reply
ty

hello, almost one week is gone and no news. I sent an email to the vendor via paypal and still no news. what shoudl I do?

Hi

I’m sorry, contacting Aigras is only the way to get the refund, unfortunately, there is nothing I can do in this case

thanks. i have to say the support is shit. 12 days no answer. I will contact paypal to get my reimbursement.