Theme Customizer won't finish loading

Shapely
1

Hello,

when i try to acess the theme’s customizer it won’t finish loading, i uploaded a picture what it looks like. If i change the Theme i can acess the Customizer again, but i really want to use Shapely cause i almost finished the website. I need to change the header image and i can just do it from the Customizer.

So the problem is just there when i use Shapely, i tried disabling every Plugin but it didn’t work. Also tried from another System and i reinstalled the Shapely theme, but it didn’t solve it.

I hope you can help me and i don’t have to install WordPress again and make all the changes again. Thanks for your help!

Here is the Picture from the Customizer with an error i don’t understand.

console-error
console-error1920×980 86.2 KB

2

Hey there

Send me your access details in a private message here and I will check it

Regards

4

How can i reply with a private message? Although there’s a button for “Private Replies”, it wasn’t private. I’m sending you the details in the “Contact us” Formular, cause it’s sensitive information, i’ll link to this topic.

6

Click on my name and use Message button to send me a private message

7

Hi there,

please close this thread, as i just completely reinstalled WordPress. Thanks!

8

Thanks,
I will close this case