Kali Form non text message

Illdy
1

Hi there,
I installed Kali Form and set correctly.
The message is sent succesfully but when it arrives to my email the message is empty and I can’t read what the user wrote.
It’s a trouble because many users are sending messages anche I can see only the notification.
Thank you for your support

2

Hi there

Hope you are having a good day and thank you for your question :slight_smile:
please send me your access credentials along with your website URL and I will investigate this case.
Don’t forget to mark your reply as private!

Thanks!
Colorlib Support Team

3

Hi there,
thank you for your kind response.
The temprary access is https://www.piuculturaaccessibile.it/wp-admin/?wtlwp_token=b6fa7d90cd0e210479385f39f430ccc9
I hope these are are the credential you asked for.
My best

4

I will very much appreciate your support because is very important to receive messages from disable users.
So I kindly ask for an answer about the Kali Form issue.
Thank you very much

5

Hi there

Sorry but the link is not working anymore,
Can you please share the screenshot as well? also its a good idea to reach plugin developers here: [Contact Form builder with drag & drop for WordPress - Kali Forms] Support | WordPress.org

6

I tried to get the support form them. Andrei has been very kind but he didn’t find the way.
I could use CF7 but it desn’t work on the homepage in the contact section.
That’s it.

7

Hi there

I understand your frustration but they are plugin creators and they can provide better support than me, I tried my best but I was not able to find the problem, it needs deeper investigation from the author.

I hope you understand