I can't download themes

I bought the license in August to have all the themes and I can’t download any, can anyone help me?

Seems we’re in a similar boat. If I don’t get a response back by Monday evening, I’m just doing a chargeback. The fact their customer support page said “we ignore all help requests” doesn’t leave me with a lot of confidence…

The same !!!
2 years ago, i bought the licence “Extended Licence For All Colorlib Website Templates”
Today, I entered the account but can’t download any html, please check it.

Como solicito o estorno?

It is long since your license has expired. You need to renew the license in order to download more templates.

@ruby
You already have access to all templates. Just make sure to reset your password here.

You already have access to all templates. Just make sure to reset your password here.

Again, I was never asked to make an account. My email isn’t in their system.

There is an email in our system and account. Make sure to check your email for the password reset link.