Dear Colorlib,
I have updated Wordpress to 5.2.1, and my website doesn’t show anymore. The support of my host says it is a conflict of the theme. We use Travelify. What can be wrong here?
Thanks in advance.
Alexander
Dear Colorlib,
I have updated Wordpress to 5.2.1, and my website doesn’t show anymore. The support of my host says it is a conflict of the theme. We use Travelify. What can be wrong here?
Thanks in advance.
Alexander
Hello,
I hope you are doing well today.
Could you please provide a link to your website so that I can inspect it?
Best Regards,
Support
bbgerlachus.nl
The site doesn’t show at this moment, and I can’t get in teh wp-backend because of:
[27-May-2019 11:11:30 Europe/London] PHP Fatal error: Call to undefined function wp_paused_themes() in /home/bbgerlachus/public_html/wp-includes/class-wp-theme.php on line 374
Hope that gives a clue. Possibly the Travelify-version does not work with the new updated WP, or with PHP.
Regards,
Alexander
Hello,
When you contacted the host they should have went in and disabled the theme for you so please contact them once more and have them disable the theme for you.
Also, have them update your PHP version to 5.6 or higher.
Best Regards,
Support
The problem is that I cannot enter wp-admin, and they claim they do. Disabling the theme is tricky, as there is no other theme, I added nothing new. Was there an update of Travelify recently?
I have added a screenshot showing PHP 5.6 is installed, unfortunately this does not help.
Regards,
Alexander
Good evening Alexander
let me know results
Dear Colorlib support,
The host points at the theme and functions of the theme that are not there. On Wordpress I found that there may be a conflict of Travelify with recent versions of Wordpress, due to the fact that the theme is not updated over the last two years. I think I have to change the theme. Does Colorlib have a theme that has the same big posts-slider along with a changing header photo, that is updated and will stay here for some time?
See screenshot attached.
Bye for now,
Alexander
Dear Alexander
" On WordPress I found that there may be a conflict of Travelify with recent versions of WordPress" - what exactly you found? can you show me a screenshot?
I’m almost sure this is not theme problem and arguing this is a conflict with the new WordPress without making necessary steps is not the best thing
We have a second blog theme Activello:
Dear Colorlib,
I did send you a screenshot of the remark on Wordpress.org. If that is a false statement I think this is something between Colorlib and Wordpress. If I search for Travelify on the themes page I do not find it anymore. For me this is all abacadabra. The only thing I know now is:
Hello,
I am sorry for the inconvenience caused by this but thank you for letting us know that you are switching themes.
Please feel free to contact us with any more questions.
Best Regards,
Support