I ran into couple of support requests reporting the same issue I am encountering right now. The burger menu in mobile is not working and the dropdown isn’t working on desktop and mobile as well.
I tried working on the suggestions of some people who reported the same issues. Such are, replacing a new cache plugin, installing JQuery plugin, and updating plugins and themes. I even tried disabling some plugins to test if there’s any conflict, but still didn’t work. Could you kindly advise if there’s any fix into this? Will there be a new theme update release that would fix this issue?
Sorry about that, yes, this problem affected many WordPress themes, and it’s already reported, we need to wait for the next theme update where this problem will be fixed
Hi,
I unfortunately have the same problem. I use this great theme on some of my websites.
I was able to solve the sup menu problem with a snippet in the css, but the hamburger menu doesn’t work.
Question: Could the error also occur due to old PHP version 7.3? Got a website with new PHP version 7.4 that works fine.
I’m happy about an update of the theme …
and first of all I wish a happy new year.
Hey Colorlib-team,
I have also been using this beautiful theme on several websites for years. I was able to solve the problem with the submenu via a snippet. But the so-called burger menu doesn’t work.
The error can also be found on your dazzling demo page
Only one website was converted to the new Wordpress version without errors … and I wonder whether it could be due to the PHP version 7.3 or 7.4 version.
We understand that this is caused by the theme itself. May we kindly ask when the theme update shall be released? It’s been months already and our site can’t be navigated well due to this issue.
Hi @sjowij . I have just fixed the issue with my menu icon in mobile view. I used the WP Mobile Menu plugin they advised. At first it’s not working, so I tried disabling plugins one by one. JQuery plugin and cache plugin conflicts with this plugin though so I had to remove it for a while until we find a permanent solution to Dazzling’s theme issue.
@Jaimee To be honest, I’m not good at this. I often want to go too swift.
In the meantime, I have read the steps required for WP Mobile Menu. I will give it another try. I’m confident that I will get things right. I keep you posted. Thanks for your reply!
Well, it actually didn’t work for me right away so I did a little more digging in at the backend. Found out that there’s conflict with some plugins so I temporarily disabled them.
@Jaimee I just can’t get it done.
I used this website and followed the instructions. But still no good.
I’m a rookie in this.
Any help would be appreciated (in layman’s terms please).
@colorlibsupport Not anymore. I changed it last night to another theme (with more recent updates), for now. Couldn’t get Dazzling to work properly on mobile. When an update is available I might go back to Dazzling. (If ever, I’m not holding my breath.)
Thanks for all the support and efforts! And for using the Dazzling theme for the last couple of years!
