Burger menu not working on mobile

Dazzling
#1

Hi,

Great wordpress theme!

I ran into couple of support requests reporting the same issue I am encountering right now. The burger menu in mobile is not working and the dropdown isn’t working on desktop and mobile as well.

I tried working on the suggestions of some people who reported the same issues. Such are, replacing a new cache plugin, installing JQuery plugin, and updating plugins and themes. I even tried disabling some plugins to test if there’s any conflict, but still didn’t work. Could you kindly advise if there’s any fix into this? Will there be a new theme update release that would fix this issue?

Our website is https://www.liferecoverycenters.net/.

Thank you! Looking forward to hearing from you soon.

#2

hey there

Sorry about that, yes, this problem affected many WordPress themes, and it’s already reported, we need to wait for the next theme update where this problem will be fixed

#3

Thank you for letting us know. We hope to have it really soon as many of our site visitors cannot navigate to our site through menu.

Thanks again!

#4

Hi

yes, they will be resolved soon, thank you for understanding :slight_smile:

#5

Hi,
I unfortunately have the same problem. I use this great theme on some of my websites.
I was able to solve the sup menu problem with a snippet in the css, but the hamburger menu doesn’t work.

Question: Could the error also occur due to old PHP version 7.3? Got a website with new PHP version 7.4 that works fine.

I’m happy about an update of the theme …
and first of all I wish a happy new year.

1 Like
#6

Hey Colorlib-team,
I have also been using this beautiful theme on several websites for years. I was able to solve the problem with the submenu via a snippet. But the so-called burger menu doesn’t work.
The error can also be found on your dazzling demo page

Only one website was converted to the new Wordpress version without errors … and I wonder whether it could be due to the PHP version 7.3 or 7.4 version.

I am waiting for an update from you.