All Template Licence

Hey,
I brought an all template license on August 24, 2020, order #286243. I’m not able to download templates now.What is going on?
Also, how can I renew this license?

Hey,

I already responded here: Paid license, no download button - #4 by aigars-silkalns

Hey there

You already have a response here: Paid license, no download button - #2 by aigars-silkalns